Booking Terms and Conditions

Cancellations received six (6) weeks prior to the course start date will be entitled to a full refund less a £50 administration fee. Cancellations received after this date will not be entitled to any refund due to course commitments to the hotel and other vendors. Please note that substitution of participants is acceptable at any time.

A transfer from one course to another is permissible without penalty up to six (6) weeks prior to the course date. Any request to transfer received within six (6) calendar weeks of the course date, will incur a rescheduling fee of 50% of the course fee.

If we have not received sufficient registrations for a viable programme by six (6) weeks prior to the course start date we may cancel the programme and will refund all money paid to us in full.

Please note that the PLG & Medius reserve the right to refuse admission to a training course if payment has not been received prior to the start of the programme.
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Accommodation Bookings – Cancellations

Cancellation of accommodation bookings will be liable to the full cost unless the room can be se-sold

All cancellations must be sent in writing

Accommodation Bookings – No Shows

If, having booked accommodation, a delegate does not attend without having provided prior written advice, the delegate will be liable for the full accommodation cost.

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